Frank and his team distinguishes with others by taking time to understand why and what we need for our website. As a result, he was able to identify, recommend, and resolve business issues very early in the development cycle. It has minimized ‘last minute’ surprises and enabled a smooth technical implementation. He always conducts interactions with us patiently and very professionally.
We look forward to work with his team again on future expansion of our website.
Thank you so much for delivering a quality product on an abbreviated timeline. (We still haven’t recovered on our end) I know there are a lot of little tweaks we need to do. You were wonderful to work with through all of it.
Thanks so much for getting us through our crisis. Our April retreats opened on time and our 2019 Schedule is now public because of you. Our website was ancient and we were vulnerable given that we added a registration management plug-in January of 2017. All of our registrations come through the site. As a small non-profit retreat center, we don’t exist if people cant register to come on retreat. We knew we wanted to work with you based on recommendations and our initial interview.
When our site started crashing as we loaded next years retreats I was worried we would be out of business until you got the new site up. I explained our dilemma, you took the information in stride and made it happen, seamlessly! No one would be the wiser. I was blown away by your customer service under duress.
What business people want is to work with a marketing company to handle a bunch of things, and especially their key marketing pieces, to ensure that their marketing is achieving the best results possible. To do this is more than just delivering a few marketing pieces; it is in the degree to which you “get it” and can articulate it.
… you help us to get our message across in a way that speaks to what we do. The messaging is bang on. It reflects our brand in the way that we want it to, and better than we could do it ourselves. That’s hard to get because most marketing people just want to focus on making it look cool. In a business-to-business environment, that is much more important than slick marketing pieces with no substance.
It has been a delight to work with Frank and his team over the last few years. Frank played lead role in helping us vision and design our new website. This was no small task given the complexity of our site and the many different communication needs we had to meet. I was grateful for Frank’s quick responses to our queries and edits over the initial building phase. Since launching the site, Frank has been available to help with minor tweaks and even provides us short video tutorials when we find ourselves stuck and confused on managing the backend. I recommend Frank without reservations.
For us, working with Best Light was a joy. They came up with faster and better methods of reaching our goal, made invaluable creative suggestions AND were amenable to an excruciating schedule.
My name is Frank Herr, and Best Light is my freelance web design business. I love helping small businesses and not-for-profit organizations to craft and deliver their messages effectively and affordably. To reach me, call me toll-free at 1-855-653-9925, or use my Contact form. I look forward to hearing from you!